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Ruislip & Harrow-based Home Instead gets thumbs up from clients & employees

Ruislip & Harrow-based Home Instead gets thumbs up from clients & employees
A Ruislip & Harrow-based home care company has been given the thumbs up by its clients, according to a satisfaction survey.
Home Instead Senior Care Ruislip & Harrow, which specialises in relationship-led care for older people, has received the seal of approval with 100 per cent of clients recommending the home care provider.
The independent survey results also revealed that 100 per cent felt their CAREGiver was well matched to them and 100 per cent felt that their CAREGiver was properly introduced to them before they started working with them.
The survey also questioned CAREGivers and revealed that 100 per cent are proud to work at Home Instead Senior Care and 91 per cent felt motivated to go above and beyond what was required of them.
Stuart Hart, owner of Home Instead Senior Care Ruislip & Harrow said:
“We are so proud of the results of this independent survey that again means we have won the 5 Star Employer in Care Award and we believe that if we have happy, well trained and well supported CAREGivers we can deliver the very best care services available. This is reflected in the 100% satisfaction expressed by our fantastic clients for whom we care and always with a focus on achieving the outcomes that they and their families want.
The care we provide matches clients and CAREGivers through shared interests and visit times are a minimum of an hour, allowing time to build meaningful relationships. Everything we do is relationship-led and all about helping to improve the quality of life for our clients by allowing them to stay at home for longer and ultimately live happier, more comfortable and enjoyable lives.
Again, this week, we have received fantastic feedback from our clients one of whom said “I also wanted to let you know how good your carers have been. They are very professional, but also very cheery, kind and friendly and so my parents enjoy having them to talk to for a couple of hours”.
We continue to recruit in the local area and so we hope that these results and this accolade may encourage more people to contact us for a chat about joining us as a Home Instead CAREGiver.
Similarly, families seeking the very best care for their loved ones can rest assured that is what we provide for our clients.”
The Ruislip & Harrow office of Home Instead Senior Care is part of a national network of 200 independently owned and operated offices. More than 6,000 CAREGivers and 5,000 clients across the network were questioned as part of the annual survey by Work Buzz. Their website can be found Here


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